About Me - CV


Summary

Service-oriented individual with an interest in technology and experience across multiple operating systems. Not new to logical thinking.

Experienced in collecting, organizing, and processing feedback related to technical software releases. Adaptable and quick to learn new technologies and processes, with a commitment to continuous improvement.

Norwegian (native), English, and Swedish speaker.

Experience

2024–Present
COE Specialist Nordics, Uber
  • Handle complex issues and provide solutions in a fast-paced environment at Uber’s Stockholm Center of Excellence, providing full-time support for riders, drivers, eaters, and couriers across the Nordics. Active in Core Services – Nordics Mobility, Incident Response Team (EMEA).
2022–2024
Support, Uber
  • Provided support for end users, troubleshooting and resolving common and safety realted issues.
2021–2022
Support, Adecco AB v/ Discovery+
  • Handled customer inquiries and technical issues related to the streaming service.
2021
Warehouse Worker, NIBE
  • Assembly and packaging of heat exchangers.
2020–2021
Receptionist / Booking Consultant, Lakselv Hotell
  • Customer service, bookings, and general hotel operations.
2019
Employee, Stabbursdalen Camping
  • Oversaw daily operations, coordinated staff, and ensured high standards of customer service.
2018–2019
Driver, Miniekspress AS
  • Transported goods, ensuring timely and safe deliveries.
2018–2019
Employee, YX Lakselv
  • Customer service, cashier duties, and general store maintenance.
2018–2019
Driver, Lakselv Taxi
  • Reliable transportation for passengers, navigating routes, handling fares, and work schedule

Education

2016-2017
VG2 Data and Electrical Energy, Lakselv
2015-2016
VG2 Vehicle Technology, Lakselv

Skillset

  • Provided technical support and troubleshooting for end users across MacOS, Windows, Android, and iOS platforms
  • Managed customer inquiries and complex issues in fast-paced environments
  • Gained experience in logistics, assembly, and warehouse operations
  • Developed strong communication and problem-solving skills through customer-facing roles
  • Adapted quickly to new software, tools, and processes in various roles
  • Familiar with customer support platforms and ticketing systems
  • Built organizational and detail-oriented skills through administrative and operational tasks
  • Educational background in Data and Electrical Energy, and Vehicle Technology